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TERMS & CONDITIONS
CUSTOMER CARE
In our company, we believe that customer service is a crucial aspect of our success. Our dedicated team is always ready to listen and understand your needs, providing efficient solutions tailored to each situation. We have an unwavering commitment to ensuring that your experience with us is not only good but truly exceptional, a high standard of courtesy and professionalism in all interactions. We deeply value your trust in us and are always at your disposal to assist you in the best possible way.
PRIVACY & SAFETY
Privacy Policy
Last Updated: July 13, 2026
Welcome to PureGlowBeauty.
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase products from our store.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Data Controller
PureGlowBeauty acts as the Data Controller for the personal information collected through this website in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.
For any privacy-related inquiries, please contact us using the information available on our Contact page.
2. Information We Collect
Personal Information
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Full Name
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Email Address
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Phone Number
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Billing Address
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Shipping Address
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Account Information
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Purchase History
Payment Information
Payments are processed securely through trusted third-party payment providers.
PureGlowBeauty never stores your complete credit or debit card information.
Technical Information
We may automatically collect:
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IP Address
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Browser Type
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Operating System
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Device Information
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Website Activity
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Cookie Data
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3. Why We Process Your Data
We process your information to:
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Process and deliver your orders
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Provide customer support
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Manage refunds and returns
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Improve our website and services
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Prevent fraud
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Comply with legal obligations
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Send promotional communications (only with your consent where required)
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4. Legal Basis for Processing
Under the GDPR, we process personal data based on one or more of the following legal grounds:
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Performance of a Contract
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Legal Obligation
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Legitimate Interest
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User Consent
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5. Sharing Your Information
We never sell your personal information.
Your information may only be shared with trusted service providers such as:
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Payment Processors
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Shipping Companies
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Website Hosting Providers
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Analytics Providers
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Marketing Platforms
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Government Authorities when legally required
All partners are required to protect your information and comply with applicable privacy laws.
6. International Data Transfers
If personal information is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are implemented, including:
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Standard Contractual Clauses (SCCs)
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Adequacy Decisions
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Other GDPR-approved transfer mechanisms
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7. Data Retention
We retain your personal information only for as long as necessary to:
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Complete your orders
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Meet legal obligations
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Prevent fraud
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Resolve disputes
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Enforce our agreements
Once no longer required, your information is securely deleted or anonymized.
8. Your GDPR Rights
If you are located within the European Union, you have the right to:
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Access your personal information
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Correct inaccurate data
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Request deletion ("Right to be Forgotten")
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Restrict processing
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Object to processing
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Request data portability
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Withdraw consent at any time
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File a complaint with your local Data Protection Authority
We will respond to requests within the time limits established by applicable law.
9. Cookies
PureGlowBeauty uses cookies to:
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Keep the website functioning properly
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Remember your preferences
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Improve website performance
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Analyze visitor behavior
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Measure advertising effectiveness
Where required by law, non-essential cookies will only be used after obtaining your consent.
You can modify your cookie preferences at any time through your browser settings.
10. Data Security
We use industry-standard security measures, including:
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SSL/TLS Encryption
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Secure Payment Gateways
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Firewall Protection
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Encrypted Data Storage
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Restricted Access Controls
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Continuous Security Monitoring
Although no online platform can guarantee absolute security, we continuously work to protect your information using recognized best practices.
11. Children's Privacy
Our website is not intended for children under the age of 16.
We do not knowingly collect personal information from children.
If we become aware that such information has been collected, it will be promptly deleted.
12. Third-Party Services
Our website may contain links to third-party websites or integrate third-party services.
We are not responsible for their privacy practices and encourage you to review their respective privacy policies before providing any personal information.
13. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date.
We encourage you to review this page periodically.
14. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your GDPR rights, please contact us through the contact information available on our website.
PureGlowBeauty Commitment
At PureGlowBeauty, protecting your privacy is one of our highest priorities.
We are committed to handling your personal information responsibly, transparently, and securely while complying with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
WHOLESALE INQUIRIES
We offer specialized consulting in wholesale sales, aimed at helping your company achieve significant results. Our team is ready to understand your needs and provide tailored strategies to boost your sales. For more information or to schedule a consultation, please contact us via the commercial email. We are available to support the growth of your.
PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL
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Offline Payments